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Monat Customer’s Q&A
Monat Features and Benefits
Monat Global is a platform that offers a variety of products, each with its own unique features and benefits. Here are some key features and benefits:
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Collagen Key™: An all-in-one blend to support total beauty from within. It supports the body’s natural production of collagen, which can enhance the health and appearance of hair, skin, and nails. It contains an amino acid blend utilized by the body to support existing collagen levels.
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MONAT Damage Repair System: This system features exclusive MONASOME™ technology that repairs and strengthens hair instantly and over time. It uses surface repair technology to seal hair cuticles for softer, smoother hair.
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Healthy Aging Products: Monat Global is a leader in naturally based, healthy aging products. Their products are designed to enhance self-confidence and financial well-being.
Remember, each product has its own specific features and benefits. For the most accurate and up-to-date information, please visit the official Monat Global website.
Monat Pricing
Monat Global offers a range of products with varying prices. Here are some details:
- Retail Customer: Shop MONAT with no sign-up fee and pay full retail price.
- VIP Customer: Enjoy 15% off retail + free shipping + exclusive perks as a MONAT VIP. Requires a one-time enrollment fee of $19.99 USD.
- Market Partners: Sell Products + Earn Commissions + 30% Off retail. Requires a Starter Kit purchase starting at $99 USD.
For specific products, the MONAT Balance | Pre + Probiotic Supplement is priced at $73.00 (USD) for retail customers and $62.00 (USD) for VIP customers.
Please note that prices may vary based on the product and the type of customer (Retail, VIP, or Market Partner). For the most accurate and up-to-date pricing, please visit the official Monat Global website.
Hope this helps! Do you have any other questions?
Monat FAQs
Monat Return Policy?
MONAT Global offers a 30-day money-back satisfaction guarantee (excluding shipping and handling charges). Customers can return the unused portion of the product within 30 days for a full refund of the purchase price. After 30 days, MONAT provides a 90% refund of the purchase price (excluding shipping and handling charges) on the return of all unopened and unused products. Returns after 90 days from the delivery date will not be accepted.
For Retail and VIP Customers, the refund policy is as follows:
- Order returned within 30 days after delivery: Full refund (excluding shipping and handling fees)
- Order returned after 30 days but within 90 days: 90% refund (excluding shipping and handling fees)
- Order returned after 90 days: No refund
Customers are responsible for the return shipment cost. If the product or promotional order is clearly labeled as non-exchangeable and non-refundable, no refund will be offered. If the promotional order requires the whole order to be returned for a full refund and it is not, the customer will not receive a refund.
For Market Partners, the refund policy is similar:
- Order returned within 30 days after delivery: Full refund (excluding shipping and handling fees)
- Order returned after 30 days but within 90 days: 90% refund (excluding shipping and handling fees)
- Order returned after 90 days: No refund
To return a product for a refund, customers must obtain a Return Authorization Number (RMA) by contacting MONAT Customer Care. The refund will be processed to the original form of payment.